FAQs

You'll find all the answers to your questions here:

Can I change or cancel my order?

Send us an e-mail to: cenola.hair@gmail.com.

However, we ship within 24/48H, so be sure to email us immediately.

PAIEMENT

We accept Afterpay, GPay, Paypal, Visa, Mastercard and American Express.

On this site, you will be billed in Euro.

DELIVERY

We currently ship to the U.S. from this store with a U.S. plug.

Here's how it works: you order, we process, then ship. Ordering takes a few seconds. Processing takes 1 to 2 working days. Then one of our carriers picks up your order. You will then receive an e-mail notification with a tracking number as soon as your package is shipped. Delivery takes between 3 and 10 working days.

Your parcel will be deposited in a secure location and marked as delivered by La Poste. We are not responsible for lost or stolen packages once the delivery company confirms that it has been deposited at the address you provided.

PRODUCT QUESTIONS

Cénola Hair tools are suitable for hair of any thickness, but will not work on very curly hair. We suggest drying your hair or brushing it straight before tightening. We have tutorials for short and long hair on our social networks and website. Hair must be at ear length to use our 32 mm and 25 mm waver.

US Plug.

Cénola Hair is the original, game-changing hair remedy. Our original extra-large triple barrel hair inverter is the largest in the world! We use advanced thermal technology such as crystal powder tourmaline ceramic glaze barrels, which means your hair is positively charged with minimal damage. Cénola Hair is the trusted brand of celebrities, stylists, salons and influencers worldwide. We lead the pack. We change the game. We set the trends.

Ceramic glaze barrels with crystal powder tourmaline produce up to 6 times more negative ions than ordinary ceramic barrels. This infuses moisture, reduces breakage and prevents hair from becoming frizzy!

Size has less to do with the length of your hair and more to do with which style you want. The 32 mm waver creates a very large, luxurious wave, while the 25 mm waver creates a much smaller wave and is a much lighter tool. Both create a crimpless look thanks to the unique design of our triple-barrel waver compared to others on the market.